FAQ

ACTUAL DEPARTURE TIMES MAY VARY

We do our best to stick to the schedule but sometimes getting people ready for their ride takes a little longer. Not to worry, you will still get approximately a one hour ride. Most will add 30-45 minutes onto actual beach ride. For example, a one hour ride always takes an 1 1/2 hours minimum. Please plan accordingly.

WHAT SHOULD I WEAR?

We recommend wearing close-toed shoes such as boots or tennis shoes and jeans. We also recommend bringing a very warm coat, or a couple lite weight coverings. While it is not as cold in town and at the stables, the temperature "Typically" drops 10-15 degrees (wind chill) when we hit the beach.

DO I HAVE TO WEAR A HELMET?

We recommend for anyone riding to wear a helmet. 17 and under are required to wear a helmet. 18 years and older do have the option to to fill out the back of our liability form, indicating that you have been fully warned and advised of safety cautions, as well as, to indemnify and hold harmless Bandon Stables and insurance company from any and all claims.

WEIGHT LIMIT?

"In general," our weight limit is 240-300lbs. It is always dependent upon height, leg length, agility/balance, experience level and comfort. While we have a variety of horses and saddles, sometimes the gear and tack does not work for certain people. Equally, saddles are not nailed on. They do move from side to side while riding. The heavier the person, the higher probability of yanking the saddle under the horse. We recommend giving us a call if you are over 240lbs, before making a reservation.

OUR RIGHTS

Safety of our customers and of our horses is our number one priority. Due to the nature of this business, we reserve our rights to refuse service to anyone.

CANCELLATION POLICY?

When booking online, there is a non-refundable fee of 3% if you decide to move or cancel your reservation, at any time.  Wix payments does not refund credit card fees associated with your purchase. Please make sure all logistics are organized with riders before submitting a payment. If you need to reschedule for unforeseen circumstances, please give us a call as soon as possible. To receive a 97% refund for cancellations, we require 24 hours notice.

PRIVATE RIDES?

Private rides are $120 an hour per horse and are scheduled on a case by case basis. Private rides, running, trotting, cantering, galloping, riding in the water are activities we can never guaranteed. We schedule private rides sparingly and require a minimum of 2 riders. Must give us a call to inquire about private rides.